> For the complete documentation index, see [llms.txt](https://captivatehelp.newbluelive.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://captivatehelp.newbluelive.com/get-started/chapter-index/install-macos.md).

# Install Captivate on macOS

Install Captivate on a Mac, place it in `/Applications`, and launch it for the first time.

* [Before you install](#before-you-install)
* [Run the installer](#run-the-installer)
* [Keep Captivate in /Applications](#keep-captivate-in-applications)
* [First launch](#first-launch)
* [Uninstall Captivate](#uninstall-captivate)

## Before you install

* You need an administrator account on the Mac.
* Captivate now runs natively on Apple Silicon. Rosetta 2 is **not** required.

## Run the installer

1. Double-click the downloaded `.pkg` and step through the macOS Installer prompts.
2. When the installer finishes, you’ll find **Captivate.app** in `/Applications` and a **Captivate** entry in Launchpad.

{% hint style="info" %}
To activate your license, open the NewBlue Application Manager from `/Applications` — it’s installed with Captivate. See [About the NewBlue Application Manager](/get-started/chapter-index/application-manager.md).
{% endhint %}

## Keep Captivate in /Applications

`Captivate.app` must live in `/Applications`. The Virtual Webcam system extension and several other macOS integrations check the bundle path. Running Captivate from `~/Downloads` or `~/Applications` causes the virtual camera to refuse activation and may trigger Gatekeeper’s app translocation, which moves the app to a random temporary directory.

If you’ve already opened Captivate from somewhere other than `/Applications`:

1. Quit Captivate.
2. Drag `Captivate.app` to `/Applications`.
3. Launch Captivate from `/Applications` (not from Downloads or Launchpad’s old shortcut).

## First launch

If macOS shows **"Captivate can’t be opened because Apple cannot check it for malicious software"**, control-click `Captivate.app` in `/Applications` and choose **Open**, then confirm. macOS remembers the choice for subsequent launches.

On first launch Captivate also requests Camera, Microphone, and Screen Recording permissions as features that need them are used. See [macOS first-run permissions](/get-started/chapter-index/macos-permissions.md) for what to expect and how to grant each one.

## Uninstall Captivate

macOS `.pkg` installs don’t register an uninstaller. To remove Captivate:

1. Quit Captivate and the NewBlue Application Manager.
2. Drag `/Applications/Captivate.app` to the Trash.

For complete removal — including the Virtual Webcam system extension and leftover preferences — see [Installed files and components](/reference/installed-files-and-components.md).

## Next step

[About the NewBlue Application Manager](/get-started/chapter-index/application-manager.md) — what the Application Manager does and how to use it for activation.

## Related

* [Install Captivate on Windows](/get-started/chapter-index/install-windows.md)
* [macOS first-run permissions](/get-started/chapter-index/macos-permissions.md)
* [Installed files and components](/reference/installed-files-and-components.md) — what the installer adds, for IT administrators and integrators.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://captivatehelp.newbluelive.com/get-started/chapter-index/install-macos.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
